Privacy Policy

Last Updated: 21/07/2026

At FinBuild, we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us about our residential and commercial construction services.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quotation, or enquire about our services.

This may include:

Your name

Email address

Telephone number

Property or project address

Details about your construction project

Information provided through enquiry or quotation forms

Any other information you choose to provide

We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, and general website usage data.

2. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries and messages.

• Provide information about our construction services.

• Prepare and provide quotations and estimates.

• Arrange consultations or site visits.

• Communicate with you about your project.

• Provide and manage our construction services.

• Process and manage business transactions.

• Improve our website and services.

• Maintain records and meet our legal and contractual obligations.

We will only use your personal information where we have a lawful basis to do so.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties where necessary to provide our services or operate our business. This may include contractors, suppliers, professional advisers, or service providers working on our behalf.

We may also disclose personal information where required to do so by law or where necessary to protect our legal rights.

4. Construction Project Information

If you provide information about your property or construction project, we may use that information to assess your requirements, prepare quotations, plan works, and deliver the services you have requested.

We will only use this information for legitimate business purposes connected with your enquiry or project, unless we have a legal basis to use it for another purpose.

5. Website Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

• Remember certain preferences.

• Improve website performance.

• Understand website traffic and usage.

• Improve the user experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.

6. Third-Party Services

Our website may use third-party services, such as analytics, website hosting, contact forms, or other tools that help us operate and improve our website.

These third parties may process certain information on our behalf and are expected to handle personal information in accordance with applicable data protection requirements.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We will only retain your personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.

The retention period may vary depending on the nature of the information and our legal obligations.

9. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally applicable.

• Request restriction of how we process your information.

• Object to certain types of processing.

• Request the transfer of your information where applicable.

• Withdraw consent where processing is based on consent.

To exercise any applicable rights, please contact us using the details below.

10. Marketing Communications

If we send marketing communications, we will only do so where we have a lawful basis to do so.

You can request to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in the communication.

11. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed towards children.

We do not knowingly collect personal information from children without appropriate consent where required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or data protection practices.

Any updates will be published on this page, and the “Last Updated” date will be amended accordingly.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

FinBuild
London, United Kingdom

Email: info@finbuild.co.uk
Phone: +44 7481 236011

Last Updated: [Insert Date]